Find and remove unauthorized sellers and parallel imports
1,300+ companies trust Red Points’ brand protection tools to protect their brands and customers
1
2
3
Here's how taking control of your product distribution helps your brand thrive:
Stop unauthorized sellers to prevent unfair competition and parallel imports. Protect margins and support distributors for sustainable growth.
Prevent unauthorized sales from diluting your brand’s value with intelligent gray market detection and smart prioritization.
Stay compliant with local regulations, protect warranties, and maintain customer trust with 24/7 monitoring of gray market sales.
Red Points offers unlimited, AI-powered detection and enforcement to eliminate gray market incidents.
Unauthorized Distributors
Sellers distributing your products without official permission, disrupt your pricing and distribution strategy.
Parallel Imports
Genuine products sold in regions without your approval, undermining regional agreements and creating price inconsistencies.
Images Infringing Your Copyright
Unauthorized use of your copyrighted images, misleading consumers, and violating your intellectual property rights.
Policy Violation
Breaches of platform or company rules, such as selling restricted products or misusing trademarks and copyrighted content.
Ensure no gray market infringement goes unnoticed. Gain peace of mind knowing your products are safeguarded 24/7 with Red Points’ Gray Market Protection.
Quickly identify unauthorized sellers, parallel imports, and gray market listings with advanced automated search.
Filter and prioritize thousands of infringements using image recognition and predictive AI to focus on the most critical cases.
Automate 24/7 takedowns via the Red Points platform and platform priority relationships ensuring consistent, accurate enforcement.
Red Points’ AI-powered unlimited detection and enforcement helps you:
Eliminate gray market listings faster with AI-powered detection and enforcement, freeing your team to focus on strategic goals.
Rely on predictive AI and solid LLM models to identify and enforce unauthorized sellers, parallel imports, and infringements with precision.
Protect your brand across platforms with a scalable solution supported by IP lawyers, criminologists, and brand protection experts.
“Since the e-commerce platforms changed so dramatically in recent years, we realized the old approach will no longer cut it. That´s why we decided to switch to Red Points”
links processed daily
days average takedown time
clients from all industries worldwide
As a leading industry reporter, with over 4.6M enforcements per year in top platforms, we are official partners and have certifications with:
What is the gray market?
The gray market refers to unauthorized sales of goods outside a brand’s officialchannels, often at lower prices. These sales bypass agreements between the brand and authorized sellers, disrupting pricing strategies and market segmentation. The term can also refer to the products sold through these channels.
What is the risk of the gray market for brands?
The gray market impacts brands by lowering prices, reducing profits, and creating unfair competition, making it harder for authorized sellers to succeed. It also harms a brand’s reputation with inconsistent pricing and poor customer experiences. Additionally, non-compliant products can result in regulatory fines, further risking the brand’s trust and market position.
How can you protect your brand from the gray market?
What is gray market software?
Gray market software helps brands detect, monitor, and enforce against unauthorized sales outside official channels. It uses advanced tools to track activity across marketplaces, websites, and social media, providing insights and enforcement mechanisms to protect brand value and revenue.
What are the benefits of having a gray market software?
Why is gray market control important?
Effective control protects revenue, distributor relationships, and brand value while maintaining strategic market positioning.
What industries are most affected by the gray market?
Industries with high-value items and global demand, such as electronics, luxury goods, pharmaceuticals, and consumer products, are most impacted.
How do you detect gray market sales?
Automated monitoring uses AI, machine learning, and computer vision to identify unauthorized sales. This technology continuously refines searches, ensuring accurate and comprehensive detection, leaving no infringement unseen.
How do you enforce unauthorized sales?
Enforcement combines advanced monitoring tools, AI, and partnerships with major platforms to validate and remove unauthorized listings. Copyright enforcement is also strategically employed to mitigate non-compliant sales.
How do you enforce parallel imports?
Enforcement depends on platform policies. Key platforms like eBay and Amazon Europe enforce restrictions, supported by our established relationships and copyright tools to manage unauthorized sales.
Where do you protect from parallel imports?
We provide protection on platforms like eBay and Amazon Europe. Our advanced detection tools and premium platform relationships enhance enforcement effectiveness.