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Red Points’ reviews

Here's what our customers say about us

Over 1.000 companies around the world rely on our platform to fight counterfeits, piracy, impersonators, and distribution abuse. See what our clients love about Red Points by reading our reviews.

CNH , UK

“We’ve been able to remove from over 100M dollars in non-genuine parts value. The investment in Red Points is more than justified.”

Alejandro Sotodosos,
Global Brand & Channel Protection Manager at CNH

Hugo Boss, Germany

“We see Red Points as an extension of our in-house counsel team, and we feel in safe hands”

Nicole Klug,
Global Brand Protection Manager at HUGO BOSS

Hyperice, USA

“What the Red Points platform offered us is a solution that is scalable, the ability to hit global markets as well as submitting mass takedowns”

Jon Howell,
General Counsel at HyperIce

CATAN, Germany

"In terms of ROI for online brand protection, our return is in the 8 figures. We are talking about over $10 million of revenue affected."

Pete Fenlon,
CEO of CATAN STUDIO

KeepCup, Australia

“We’d recommend Red Points to any brand that wants to protect their customers and reputation online”

Chris Baker,
General Manager Europe at KeepCup

Santa & Cole, Spain

“I would recommend Red Points to any company who wants to keep track of their prices around the world”

Marc Montenegro,
Sales Director at Santa & Cole

Stäubli, Switzerland

“With Red Points’ support, we make the solar industry a safer place.”

Dominic Buergi,
Product Manager Alternative Energies at Stäubli

Pura Vida, USA

“Red Points has enabled our company to scale our business without worrying about counterfeits or frauds competing with our listings”

Paul Goodman,
Founder & CFO at Pura Vida

Beautyblender, USA

“The advantages of the platform are that I know the listings & which marketplace they are coming from & I can focus”

Shelley Swallow,
Director of Trademark & Copyright Compliance at Beautyblender

Mighty Mug, USA

“I could go on and on about the benefits, but the truth is if you are building a brand, you need to use Red Points”

Jayme Smaldone,
CEO at Mighty Mug

Powerblock, USA

“The most important tool in ecommerce for defeating counterfeits. The efficiencies in their platform are unmatched in saving time and providing key metrics”

CEO of PowerBlock

100%, USA

“It’s the speed and the volume, and the ability to attack hundreds of listings at once – I think that’s the biggest advantage”

Francis Costello,
COO at 100%

Highly rated by brands all over the world

Josh L.

General Manager

Fantastic option for fighting copies of products!

Overall

Not only does it give us the confidence that copies of our products are being found and dealt with worldwide, but it has also enhanced our relationships with our distributors.

Pros

Red Points online dashboard is very simple to use and has strong back-end reporting. It is a very quick process to check daily and approve or remove potential copies of our products that they find. The customer service team is excellent even though they are in Europe and we are in New Zealand – has never been a problem for us. It has definitely helped us in our fight against copies worldwide and is great value for money….FAR cheaper than a lawyer!

Reasons for Switching to Red Points:

Cost initially. However over time we have seen Red Points has a fair quicker and greater reach than lawyers do.

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RATING

5 out of 5 stars

Joe H.

Marketing & Engagement officer

Well-designed software that works with excellent customer support!

What do you like best?
The UI is clear, simple and well laid out so it’s easy to navigate. I was able to learn the software very quickly as well as roll out teaching to others with no issues. The algorithm really captured a great deal of matches after a short learning period and I was able to work through a large number of items easily thanks to the thorough setup. The customer support is also excellent, communicative and very helpful so we are able to get the most out of Redpoints.

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RATING

5 out of 5 stars

Tobias B.

IPR Coordinator

What do you like best?
Red Points quickly and independently scans several platforms for infringing listings. What used to be a days work to search trough the platforms and report them is now done in minutes. The customer support is also great.

View review

RATING

5 out of 5 stars

Joy P.

Sustainability Manager | 51-200 employees

Global reach and time saving!

Overall

For us the reason to use an online platform was to have better insight in the global infringement problem, to have one place where all online infringements are tackled. Red Points has stood up to that challenge, also they have an excellent customer success team with quick reply to questions and open to discuss new options or further tweak our joint IP efforts.

View review

RATING

4 out of 5 stars

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