Onboarding Docs: Details

Task	Responsibility	Description
Portal account set-up	Red Points	Includes account and contract creation, assets configuration and detection bots set-up
Provide Business License	Customer	Document that identifies the Intellectual Property owner. Instructions here.
Provide Letter of Authorization	Customer	Document signed by the IP rights owner authorizing Red Points to execute enforcement take-down actions on its behalf. Instructions here.
Provide IP rights	Customer	IP rights are mandatory, customer must provide colour copies of the original Trademark or Patent certificates for each protected territory. Instructions here.
Provide non-infringing sellers list	Customer	A list of sellers and social media accounts owned or authorized the client must be presented, this will allow us to create whitelist rules to protect authorized sellers. Instructions here.
Enforcement accounts creation and IP rights submission	Red Points	It’s mandatory to have a LoA, Business License and IP rights to create enforcement accounts on each platform.
Onboarding and training call	Customer & Red Points	7 business days after the activation day will take place the onboarding call including a training to start using the Portal.
Validations in Portal	Customer	After the activation call, customer credentials are created and customer must start validations of the incidents.
Automation and machine learning set-up	Red Points	Red Points will start the automation rules and machine learning implementation, it’s an ongoing process developed during the full service.
First enforcement	Red Points	When the enforcement accounts are created, IP rights accepted and incidents confirmed on Portal, enforcement will start.