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RED POINTS REVIEWS

Users Love Us

Thousands of brands worldwide use Red Points to fight against counterfeits, impersonation, and digital threats

All Performance Expert support Automation Service Speed Scalability Coverage Onboarding Prioritization
Performance
Headshot of

Marta Benedetto

General Manager at FILA Italy

5/5

“Since we started working with Red Points, we have been able to take down approximately $570M of fake products.”

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Performance

Andrea Richiardone

Omni E-Commerce Operations Specialist

5/5

“Thanks to Red Points, we detected and removed over 4,000 fake websites at scale. When we see fewer complaints and consistently strong enforcement results, we know the solution is truly working.”

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Expert support

Stephan Jacob

Founder and CGO at Cotopaxi

5/5

“What makes Red Points different in my mind is the level of automation, unlimited takedowns, and the value of its people. It really feels like there is a true partnership.”

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Automation

Francis Costello

COO at 100%

5/5

“Red Points has the ability to attack hundreds of listings all at once without having to do things one at a time. I think that’s the biggest advantage.”

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Performance
JS

Joe Spallone

CS and Intellectual Property Rights Manager

5/5

“In just over six months we (Red Points) discovered and removed 25,000 listings of counterfeit MVMT products on 80 marketplace sites.”

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Service

Matteo Gianotti

Marketing Manager

5/5

“We needed to find a solution to this problem, and that’s why we were looking for a partner like Red Points.”

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Performance
AM

Amy Mateo

Sales & Marketing Coordinator

5/5

“Red Points called us to make us aware of new infringements that we had no idea were even out there. They brought more cases into the light so we could see other people selling our products that we didn’t even know of. Red Points getting in touch with the actual infringer, and being able to talk on our behalf, is a life-saver.”

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Performance

Evan Feldstein

Vice General Manager and General Counsel

5/5

“We managed to restore our customers’ trust by taking down 22,000 listings while removing over $2.5 million worth of counterfeits.”

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Performance
JW

Jo Walda

European Sales Strategist

5/5

“Over the year and a half that we’ve been using Red Points technological solution, we have looked at over 7,000 infringement cases, and more than 6,300 have been removed, which represents a success rate of 90%.”

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Speed

Chris Baker

General Manager of Europe

5/5

“Without Red Points, we simply wouldn’t have been able to follow up on all of the counterfeiting.”

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Scalability

Elisabeth Reyes

Deputy Director

5/5

“Since we’ve been with Red Points it’s given me peace of mind. I know that while we’re focusing on production, there’s a team protecting our brand.”

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Expert support
PB

Pierre-Alexander B.

Marketing Manager

5/5

“The software is one of the easiest to use. Very minimalist, but with all features available. And the Red Points team is very helpful, very available, and very nice.”

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Speed
MV

Maria V.

Ecommerce Manager

5/5

“Red Points has helped us detect and remove counterfeit listings quickly, giving us peace of mind and allowing us to focus on growing our brand instead of chasing fake products.”

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Scalability
SC

Stefano C.

Digital Customer Service Team Leader

5/5

“It has been incredibly effective in detecting numerous websites impersonating our brand, as well as fake FB and IG profiles or ads leading to scam sites. ”

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Scalability
AH

Arthur H.

CEO

5/5

“The automated take downs are incredibly efficient. We used to spend hours tracking counterfeit products, but Red Points now does most of the heavy lifting.”

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Coverage
JZ

Julia Z.

Director

5/5

“The ability to conduct pre-entry surveillance in new geographical markets is an incredible strategic advantage. We receive detailed reports on existing infringement levels in a region before we even launch there.”

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Automation
MS

Marcel S.

CEO and engeneering lead

5/5

“The automation saves us so much time. Their insights help us understand where piracy comes from geographically. Our fan base is now buying legitimate copies again.”

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Automation
VW

Valerie W.

Assistant Site Manager

5/5

“The automated link removal process is fast and transparent. Their insights help us to track piracy trends over time.”

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Expert support
JW

Julia W.

Director Ecommerce Retail Ops

5/5

“Their team is top-notch, and the outcome is reflective of it all. Red Points staff are friendly and efficient, often going the extra mile.”

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Automation
JA

Joseph A.

Managing Director

5/5

“Red Points automatically detects fake listings of our products across dozens of marketplaces. Their dashboard is intuitive and reports are detailed.”

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Scalability
FG

Francis G.

Head of Ecommerce

5/5

“Red Point transformed the helpless feeling of being copied into a sense of control and empowerment.”

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Performance
RN

Rod N.

Operations Director

5/5

“I’m impressed by their attention to detail, like catching fakes that use a slightly different font for our logo.”

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Scalability
RU

Ryan U.

Ecommerce Manager

5/5

“It works tirelessly in the background, securing the foundation so we can focus on building upwards.”

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Onboarding
SG

Sarah G.

Global Brand Manager

5/5

“Getting started was simple and straightforward. They guided us through every step without being pushy.”

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Coverage
NS

Neil S.

Operations Director

5/5

“It’s not just about the product; it’s about protecting the entire brand experience we promise our customers.”

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Expert support
5/5

“Red Points has been a reliable partner in protecting our brand online for several years. Their customer service is consistently responsive and knowledgeable, offering clear support throughout the process.”

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Performance
5/5

“I have worked with Red Points for a few years now, protecting everything in cyberspace… they have been a life saver when it comes to keeping the brand trustworthy on the web.”

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Service
5/5

“My overall experience is quite positive. Communication was smooth and support was great.”

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Coverage
5/5

“My overall experience is quite positive. Communication was smooth and support was great.”

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Automation
5/5

“The system if very quick to detect counterfeit in online sites. The AI technology is very well designed.”

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Service
4.5/5

“Great in their core offerings of brand protection and anti counterfeiting.”

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Service
5/5

“The team is responsive and the software is easy for anyone to use.”

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Performance
5/5

“Red Points have helped my company protect our brands, and minimize the number of unauthorized sales online.”

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Expert support
PR

Paolo R.

Marketing Manager

5/5

“Having a partner like Red Points is invaluable. Their platform is incredibly easy to use, we typically spend just 10 minutes a day reviewing potential infringements. I would recommend Red Points without hesitation to any brand.”

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Coverage
EM

Emily M.

Manager, Marketplace Enforcement

5/5

“After researching over 10 different companies for brand protection, Red Points stood out in every way. Their platform is incredibly user-friendly and offers extensive international coverage.”

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Scalability
RF

Raphael F.

Global Brand Manager

5/5

“The value is obvious. Every fake they take down is a sale that comes back to us.”

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Speed
RS

Rena S.

Vice President of Compliance

5/5

“What truly sets this vendor apart is their proactive approach. Whenever we encounter a challenge with a particular platform, they are already aware of the issue and have a proposed solution ready. This level of vigilance gives us invaluable peace of mind.”

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Coverage
CR

Chuck R.

Global Brand Enforcement Lead

5/5

“As someone responsible for Global Brand Enforcement, I consider my brand to be like my own child. Red Points gives me peace of mind, allowing me to rest easy at night knowing that my brand is well protected.”

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Expert support
GC

Geoffrey C.

Product Integrity Manager

5/5

“They understand terms like MAP policy, buy box, and listing hijacking. It feels like they’re in our world.”

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Scalability
JR

John Roscoe S.

Co-Founder

5/5

“The return on investment is clear. We’re protecting sales we worked hard to earn.”

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Coverage
SB

Sara B.

Ecommerce Manager

5/5

“I love how we can set up monitoring for a new product before it even launches. It’s a proactive shield.”

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Scalability
JS

Jonathan S.

Global Brand Manager

5/5

“It scales perfectly with us. As we’ve added new product lines, Red Points has kept up without ant extra effort on our part.”

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Speed
MB

Marc B.

VP of Digital Commerce

5/5

“The speed at which they find and remove fakes is amazing. They protected our flagship product from being drowned out by cheap copies.”

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Automation
ST

Scott T.

Founder and CEO

5/5

“The peace of mind is incredible. I love that I can check the dashboard and see things are being handled without me having to lift a finger.”

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Automation
GS

Greg S.

Global Brand Manager

5/5

“The evidence-gathering capabilities and legal-ready documentation have transformed our enforcement efforts. The platform automatically compiles the necessary proof for successful takedowns and even helps identity repeat offenders for more strategic legal action.”

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Prioritization
CP

Chris P.

Product Integrity Manager

5/5

“The data and insights provide incredible visibility into infringement patterns across different regions. Being able to monitor specific product models globally has been very helpful for our strategy. The automated detection means my team can focus on strategic initiative rather than manual searches.”

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Prioritization
DS

Deboni S.

Owner and Interior Designer

5/5

“In the case of a smaller firm such as ours, brand protection is made available by Red Points. The site is not complicated and does not need technical knowledge. The automatic warning that identifies suspicious sellers in real time is especially a feature that I like most.”

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Performance
BM

Ben M.

Product Integrity Manager

5/5

“The peace of mind this platform provides is incredible; I finally feel like we’re fighting back effectively. It’s surprisingly easy to use, and the automated detection catches infringements we would have never found on our own.”

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Service
IP

Ian P.

Ecommerce Director

5/5

“Red points operates as a strategic partner, not just a vendor. Their ability to align their service with our specific business objectives like entering new markets has been invaluable. The executive level reporting is also excellent.”

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Coverage
WM

Wongoma M.

Director of Ecommerce

5/5

“The tailored scope of service means I’m not wasting time on irrelevant alerts. The system is precise, and the enforcement actions are effective. It feels like having an extension of my own team.”

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Service
AH

Anya H.

Founder and CEO

5/5

“What really won us over is the peace of mind that comes with using this service. It feels like we finally have a proactive partner watching our back online, rather than just a software tool.”

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Automation
RM

Robert M.

Global Digital Strategy

5/5

“The most interesting thing is the level of accuracy with which the platform identifies even the most advanced fake offers of our hearing implants. It is not as simple as logos, it examines descriptions and images of products with flawless accuracy and the accuracy is important when the health of the patients is at stake.”

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Service
RS

Rena S.

Vice President of Compliance

5/5

“We are incredibly grateful for the support and expertise this vendor has provided in helping our company monitor and enforce the takedown of unauthorized sellers across various e-commerce and auction platforms.”

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Automation
CR

Carlos R.

Sr. Compliance Analyst

5/5

“What I like best about Red Points is to protect our brand by using smart technology to detect and remove online infringements efficiently.”

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Expert support
PG

Patxi G.

Global Social Media Manager

4.5/5

“Promptly and efficiently manages all our brand infringement reports, helping our brand reputation and our users being scammed by fraud accounts. Customer Support is spot on when approached for urgencies and account manager is reaching out in ongoing basis keeping us up to date to the latest developments.”

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Coverage
SK

Stephan K.

Sales Director

4.5/5

“It covers many different websites or eMarketplaces”

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Expert support
JP

Joy P.

Sustainability Manager

4.5/5

“The Red Points tool is very accessible and easy to read, furthermore the personal contact with our case-manager is very good. I always receive a speedy reply and also the transition from one case-manager to another was very smooth.”

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Service
IH

Ionut H.

Operations Specialist

5/5

“They offer excellent service for Copyright and Brand name protection.”

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Performance
AD

Arnaud D.

China and North America Sales Manager

5/5

“Really positive, we are achieving exactly what we were aiming at, and even more.”

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Performance
JS

Jayme S.

Founder and CEO

5/5

“Since starting with Red Points about a year and half ago, we have removed over 3,000 fake listings of Mighty Mug. The swift removal of these knockoffs allows us to protect our brand, our sales margins and ensures that customers buying Mighty Mug are getting an authentic product.”

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Expert support
JH

Joe H.

Marketing Officer

5/5

“We found a great deal of success with the software so it certainly does what it claims to however the customer support is also fantastic and really helps us to get the very most out of Red Points”

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Performance
JL

Josh L.

General Manager

5/5

“Not only does it give us the confidence that copies of our products are being found and dealt with worldwide, but it has also enhanced our relationships with our distributors offshore.”

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Service
EF

Evan F.

General Counsel

5/5

“Excellent! The intuitiveness of the software. It is easy to use and I can easily describe what is needed to colleagues that assist in its implementation.”

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Speed
TB

Tobias B.

IPR Coordinator

5/5

“In the past it was a days work to gather infringing listings and reporting them trough different portals. Now it is centralized and takes minutes to confirm infringements and leave the rest of the work to Red Points.”

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Onboarding
RD

Rodney D.

Director of Compliance

5/5

“Was easy to implement, easy to use and support is amazing. This has been a huge benefit to our company and I have recommended to several others in my industry.”

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Speed
LJ

Lee J.

Managing Director

5/5

“We have been using Redpoints for many years and from the very first day I have been amazed at just how efficient the team are at removing counterfeit posts on platforms we didn’t know existed.”

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Service
KD

Kipp D.

Manager

5/5

“Excellent overall experience for they have assisted our company in protecting our IP for massage foam rollers.”

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Service
VF

Victor F.

IP Counsel

4.5/5

“Great Brand protection suite.”

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Performance
JV

Jeffrey V.

Ecommerce Specialist

4.5/5

“Red Points has been vital to the removal of counterfeit and inauthentic versions of an infant teether toy that we produce, along with several variants of trademark infringement. We have pulled nearly 2,000 individual product listings thanks to Red Points”

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Service
JP

Joy P.

Sustainability Manager

4.5/5

“For us the reason to use an online platform was to have better insight in the global infringement problem, to have one place where all online infringements are tackled. Red Points has stood up to that challenge.”

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Performance
AS

Alejandro S.

Brand and Channel Protection Manager

4.5/5

“We doubled our HR resources, and even within this, results did not come. Since we moved into Red Points, we have been able to remove >120 MM EUR in parts value from internet from non-authorized sellers.”

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Service
LK

Louise K.

Legal Specialist

4.5/5

“It is very user-friendly and easy to use. In addition, its not very time-consuming and it allows you to react quickly in case of some one is selling counterfeits, abusing your brand or using your copyright protected materials.”

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